Engagement
mai 25, 2018
Best Buy is exploring health tools as part of its strategy to expand its tech support services with a pilot service called Assured Living. The pilot aims to help the aging population stay healthy at home with assistance from technology products and services. Assured Living could increase customer engagement with the health monitoring technology they purchase from the retailer. It provides an in-home assessment performed by Assured Living Advisors who recommend devices based on the seniors’ living conditions and health concerns, and Best Buy's Geek Squad workers install the systems.