Following a trial, the pilot project GP at Hand will cover approximately 3.5 million patients living in London. The 24-hour service will be trialled by the National Health Service and will allow patients to speak to their GPs via a smartphone videolink. With an app, users will be free to check their symptoms before getting a chance to speak to a doctor through a video call within two hours of making a booking. Patients wishing to take part will need to leave their existing practice, with their records transferred to a group of London hospitals. The Royal College of GPs is concerned the service might work for younger, healthier people but not those with complex health conditions.
Expérience des soins