Health Quality Council of Alberta reports on FOCUS roll-out, home care client experience survey

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Expérience des soins
octobre 19, 2017

The Health Quality Council of Alberta's Annual Review includes:

  • The launch of FOCUS on Emergency Departments, an online tool that serves as a source of information about Alberta's health system for Albertans, healthcare decision-makers, and providers;
  • Plans to expand FOCUS, starting with primary healthcare in 2017-18. FOCUS on Healthcare will be a website that serves as a source of information, with over 250 measures about Alberta's health system;
  • The release of the Home Care Client Experience Survey - the HQCA conducted and reported on experience surveys in all areas of continuing care;
  • Work in primary care. The council expanded the production of panel reports and invited every family physician in the province to submit a request for an individualized report; and
  • Establishment of the Patient Experience Awards program and selection of four healthcare teams to receive awards based on their demonstration of incorporating the patient voice in the planning, implementation, and evaluation of an initiative that was focused on improving the patient experience in their care setting.

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Health Quality Council of Alberta reports on FOCUS roll-out, home care client e…