CMA survey of physicians shows EMR use has reached 85%, but patient access to digital health services is low

The Canadian Medical Association's (CMA) Workforce Survey finds that electronic medical record (EMR) adoption and use among primary care physicians is showing continued and strong growth, and reveals that citizen access to digital health services shows the greatest opportunity for growth. The survey finds:

• EMR use among primary care physicians is now at 85%, compared to 77% in 2014;
• Most provinces saw growth in EMR adoption since 2014 with Quebec showing the highest increase in growth, with adoption rates currently at 78%. Alberta continues to lead the country with a 91% adoption rate;
• Citizen access to their own record, with the capacity to add text notes, documentation, or upload digital measurements from smart connected devices or mobile apps offers the most opportunity for growth; and
• Based on physician feedback, patient access to digital health services is low. Physicians were asked if their patients are able to currently access a variety of digital health services such as patient ability to view their health record online (e-view), book an appointment online (e-booking), or renew a prescription online (e-requests for prescription renewal).

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