Expérience des soins
novembre 14, 2018
Press Ganey developed this resource to help providers reduce preventable errors by putting the patient and safety first. It offers a framework for eliminating patient and workforce harm and supporting a culture of excellence. The resource shows providers how to implement 6 principles in the workplace.
- Commit to the goal of zero harm;
- Become more patient-centric;
- Recognize the interdependency of safety, quality, and patient-centricity;
- Adopt good data and analytics;
- Transform culture and leadership; and
- Focus on accountability and execution.